Terms & Conditions
Health Warning
WARNING: This product contains nicotine. Nicotine is an addictive chemical.
All e-liquid products sold on this website contain nicotine. Keep out of reach of children and pets. Do not ingest or drink any e-liquid. These products are intended only for adult consumers of legal smoking age and are not for sale to anyone under 21 years of age.
Ingredients: USP Propylene Glycol (PG), USP Vegetable Glycerin (VG), Natural and Artificial Flavorings, Nicotine (where applicable).
These products are not intended for use by pregnant or nursing women, children, or individuals with or at risk of heart disease, high blood pressure, diabetes, asthma, or those who may be sensitive to nicotine, propylene glycol, or vegetable glycerin.
By purchasing products from this website, you acknowledge the inherent risks associated with nicotine-containing products and assume all responsibility for their use. Use these products only as directed and at your own risk.
PACT Act Compliance & Age Verification
We are committed to full compliance with the Prevent All Cigarette Trafficking (PACT) Act and all applicable federal, state, and local laws governing the sale and shipment of Electronic Nicotine Delivery Systems (ENDS) and other regulated tobacco or nicotine products.
By placing an order through this website, you represent and warrant that:
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You are 21 years of age or older, or the minimum legal age required in your jurisdiction, whichever is greater.
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You are legally permitted to purchase and possess the products ordered.
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You consent to electronic and/or third-party age verification before your order is approved and shipped.
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You understand that additional identity verification may be required prior to shipment.
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You acknowledge that an Adult Signature (21+) and a valid government-issued photo identification may be required upon delivery in accordance with federal law, state law, and carrier requirements.
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You understand that shipments cannot be delivered to P.O. Boxes or any location where age verification cannot be completed.
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You acknowledge that delivery may be delayed, refused, returned, or canceled if an eligible adult is unavailable to complete the required age verification and signature.
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You understand that we reserve the right to refuse, cancel, or refund any order that cannot be fulfilled in compliance with applicable laws or our verification procedures.
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You acknowledge that we do not sell or ship products to states, local jurisdictions, municipalities, or other locations where such products are prohibited or restricted by law.
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Our website utilizes geographic restrictions, IP-based access controls, shipping restrictions, and checkout validation to prevent orders from prohibited jurisdictions.
By checking the "I have read and agree to the Terms & Conditions" box during checkout, you expressly acknowledge and agree to all age verification requirements, PACT Act obligations, shipping restrictions, and these Terms & Conditions.
Payment
Payment is due in full at the time an order is placed.
Orders will not be processed or shipped until payment has been successfully authorized and received. We reserve the right to cancel any order if payment cannot be completed or is declined.
Shipping Policy
Shipping charges are calculated during checkout and are the responsibility of the customer.
Orders are shipped only to jurisdictions where the products purchased are legal.
If a package is lost in transit and confirmed by the carrier, we will replace the order or issue a refund in accordance with our shipping policy.
We are not responsible for delays caused by weather, carrier interruptions, customs processing, or circumstances beyond our reasonable control.
Returns & Refunds
Due to federal and state health regulations, tobacco, nicotine, and vape products are generally non-returnable and non-refundable once shipped, except where required by law.
If you receive an incorrect item, a defective product, or a product damaged during transit, please contact our customer support within the timeframe specified in our Return Policy.
Approved replacements or refunds will be issued at our sole discretion in accordance with applicable consumer protection laws.
Order Cancellation
Orders may be canceled only before they have entered processing or shipment.
Once an order has been processed, packed, or shipped, it can no longer be canceled.
Customer Support
sales@generalvape.com
Each request is reviewed individually. While we strive to resolve every issue fairly, resolution is subject to our policies and applicable law.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the purchase or use of products sold through this website.
Our total liability shall not exceed the amount paid for the applicable order.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes become effective immediately upon publication on this website.
Continued use of the website following any updates constitutes acceptance of the revised Terms.
Agreement
By checking the box stating:
"I have read and agree to the Terms & Conditions."
you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions, including all age verification requirements, PACT Act obligations, shipping restrictions, refund policies, and all applicable federal, state, and local laws.